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“I just wanted to drop you a line to say how really pleased I was with the work you did here recently. If I’m honest I thought you were being optimistic when you agreed to my (slightly absurd) timetable but I was the one proved wrong – the work did get finished on time and to a very high standard. I cannot speak too highly of your crew – they were always very pleasant, worked very hard and absolutely no ‘sucking in of cheeks’ when I wanted to change something! Thanks again for a lovely job – it’s made all the difference to the start of our new life in this ‘new’ flat.”
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